What’s the difference between a GA versus a VIP ticket?
VIP: VIP guests will enjoy early entry to beat the lines, grab the best seats and snap photos in front of our Instagrammable art installs. You’ll benefit from premium seating in a reserved VIP-ONLY section with a guaranteed view from the front rows facing the runway. Additionally, all VIP guests will receive a swag bag containing gifts from our sponsors.
GA: Admission to runway show, live musical performances, and pre show lounge area containing Instagrammable art installations. Seating is first come first serve in the GA section that will have a great view of the stage from all locations.
- What time do doors open to the venue?
Venue doors open at different times depending on your ticket level. VIP guests can enter the building when doors open at 6:30pm and GA doors can enter at 7:00pm.
What time does the runway show and live concert start?
The event will begin at approximately 7:30pm and run until about 9pm. Showtime is an approximation and is subject to change.
Is there assigned seating?
There is a reserved VIP only seating section that is first come first serve. All guests with VIP tickets will be guaranteed a seat in the rows lining the runway and will be given a “reserve” seat card to place on their seat once they arrive. The GA seating area is all first come first serve with a great view of the stage from all locations.
Is the venue ADA accessible?
Yes, all areas of our event are ADA accessible. There are ramps entering the venue and throughout the pre-show lounge and main stage area to ensure all guests can enjoy the event.
How do I claim my ticket?
It is important that you remember the email address you used to purchase your tickets online. The tickets will be sent via email to this address as PDF attachments. Please ensure there isn’t more than one person trying to use the same ticket, as we will only honor the first reservation entry.
NOTE: If you use one email address to purchase multiple tickets, then please ensure everyone in your party has their own ticket before the day of the event.
Does my party need to arrive all at once?
Even if you purchase your tickets as a group under one email address, you do NOT need to arrive at the same time. It is important that you email guests their PDF tickets in advance to ensure everyone can scan their own unique barcode at the door. Please ensure there isn’t more than one person trying to use the same ticket, as we will only honor the first reservation entry.
Are tickets refundable?
All ticket sales are final. In the event you are unable to attend, you are welcome gift your ticket to someone else.
NOTE: In the event of postponement or cancellation, we will honor refunds to ticket purchasers.
Is there parking available at the venue?
Yes, free parking is available on site at 2300 arena across the street from the venue. Additionally, there is street parking surrounding the venue. We encouraged guests who are driving to arrive early to ensure no delays in entering the venue.
What’s the venue address?
Guests can use the location “2300 Arena” or address “2300 S Swanson St, Philadelphia PA 19148” to type into the GPS. It is a very large building with black paint and the words 2300 Arena printed on the side.
Will there be food and drink?
There will be a full service bar and concession stand open throughout the event for guests to enjoy.
What should I wear?
Whatever you feel comfortable in and makes you feel beautiful! Many guests choose to wear bright, sparkly and unique outfits to our show.