What’s the difference between a GA versus a VIP ticket?
VIP: You’ll benefit from premium seating in a reserved VIP-ONLY section with a guaranteed view from the front rows facing the runway.
GA: Admission to runway show, live musical performances, and pre show lounge area containing Instagrammable art installations. Seating is first come first serve in the GA section that will have a great view of the stage from all locations.
1. What time do doors open to the venue?
Venue doors open at 6:30pm and seating is first come first serve.
What time does the runway show and live concert start?
The event will begin at approximately 7:30pm and run until about 9pm. Showtime is an approximation and is subject to change.
Is there assigned seating?
There is a reserved VIP only seating section that is first come first serve (first few rows lining runway). The GA seating area is all first come first serve with a great view of the stage from all locations.
Is the venue ADA accessible?
Yes, all areas of our event are ADA accessible. There are ramps entering the venue and throughout the pre-show lounge and main stage area to ensure all guests can enjoy the event.
How do I claim my ticket?
It is important that you remember the email address you used to purchase your tickets online. The tickets will be sent via email to this address as PDF attachments. Please ensure there isn’t more than one person trying to use the same ticket, as we will only honor the first reservation entry.
NOTE: If you use one email address to purchase multiple tickets, then please ensure everyone in your party has their own ticket before the day of the event.
Does my party need to arrive all at once?
Even if you purchase your tickets as a group under one email address, you do NOT need to arrive at the same time. It is important that you email guests their PDF tickets in advance to ensure everyone can scan their own unique barcode at the door. Please ensure there isn’t more than one person trying to use the same ticket, as we will only honor the first reservation entry.
Are tickets refundable?
All ticket sales are final. In the event you are unable to attend, you are welcome gift your ticket to someone else.
NOTE: In the event of postponement or cancellation, we will honor refunds to ticket purchasers.
Is there parking available at the venue?
Yes, limited free parking is available on site at 2300 arena across the street from the venue. Additionally, there is street parking surrounding the venue. We encouraged guests who are driving to arrive early to ensure no delays in entering the venue.
What’s the venue address?
Guests can use the location “2300 Arena” or address “2300 S Swanson St, Philadelphia PA 19148” to type into the GPS. It is a very large building with black paint and the words 2300 Arena printed on the side.
Will there be food and drink?
There will be a full service bar and concession stand open throughout the event for guests to enjoy.
What should I wear?
Whatever you feel comfortable in and makes you feel beautiful! Many guests choose to wear bright, sparkly and unique outfits to our show.